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Privacy Policy

Updated May 28, 2026

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information you provide directly:

  • Names
  • Email addresses
  • Phone numbers
  • Usernames
  • Passwords
  • Age range
  • Contact or authentication data
  • Photos
  • Festival attendance history
  • User-generated content

We do not process sensitive information.

We may also provide you with the option to register using your existing social media account details. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in Section 6 below.

Information collected automatically:

When you visit, use, or navigate the Services, we automatically collect certain technical information that does not reveal your specific identity. This includes:

  • Log and usage data — IP address, browser type, pages viewed, actions taken, and error reports.
  • Device data — device model, operating system, browser settings, and mobile carrier.
  • Location data — approximate location derived from your IP address. You can opt out by disabling Location settings on your device.

We also collect information through cookies and similar technologies. See our Cookie Notice for details.

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How do we process your information?

We process your personal information for the following purposes:

  • To facilitate account creation, authentication, and account management.
  • To deliver and facilitate delivery of services to you.
  • To respond to your inquiries and offer support.
  • To send you administrative information about our products, services, and policies.
  • To request feedback and contact you about your use of our Services.
  • To send marketing and promotional communications, in accordance with your preferences. You may opt out at any time.
  • To protect our Services, including fraud monitoring and prevention.
  • To administer prize draws and competitions.
  • To evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends.
  • To comply with our legal obligations.
  • Aggregate insights and reporting — we may use anonymized, non-personally identifiable data (such as rating trends and demographic ranges) to generate aggregate insights that may be shared with or sold to festival organizers and industry partners. No individual user is ever identified in this data.

3. What legal bases do we rely on?

We only process your personal information when we have a valid legal reason to do so — such as your consent, to comply with laws, to fulfil contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

If you are located in Canada, we may process your information where you have given us express or implied consent. You can withdraw your consent at any time by contacting us.

In some exceptional cases, applicable law may permit us to process your information without consent — for example, for fraud detection, legal compliance, or where collection is clearly in your interests and consent cannot be obtained in a timely way.

4. When and with whom do we share your information?

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to that information. We have contracts in place with these third parties to safeguard your personal information.

Categories of third parties we share information with:

  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Data Storage Service Providers
  • Performance Monitoring Tools
  • Website Hosting Service Providers
  • User Account Registration & Authentication Services

We may also share your information in connection with a merger, sale, or acquisition of all or part of our business, or with business partners to offer you certain products, services, or promotions.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. These help maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We use Google Analytics to track and analyze use of the Services. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

For full details on how we use cookies and how to refuse them, see our Cookie Notice.

6. How do we handle social logins?

Our Services offer you the ability to register and log in using a third-party social media account. Where you choose to do this, we will receive certain profile information from your social media provider — typically your name, email address, and profile picture.

We will use this information only for the purposes described in this Privacy Notice. We do not control how your social media provider uses your information and recommend reviewing their privacy policy directly.

7. How long do we keep your information?

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, or as required by law. No purpose in this notice will require us to keep your personal information for longer than three (3) months after the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If immediate deletion is not possible (for example, because your information is stored in backup archives), we will securely isolate it from further processing until deletion is possible.

8. How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

While we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age.

If we learn that personal information from a user under 18 has been collected, we will deactivate the account and take reasonable steps to delete such data promptly. If you become aware of any such data, please contact us at contact@beatbash.app.

10. What are your privacy rights?

Depending on your location, you may have rights under applicable data protection laws, including the right to: access a copy of your personal information; request rectification or erasure; restrict or object to processing; and data portability.

You may withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing that occurred before your withdrawal.

To opt out of marketing emails, click the unsubscribe link in any email we send or contact us directly. We may still send you essential service-related communications.

To review, update, or terminate your account, log in to your account settings or contact us using the details in Section 14.

If you have questions about your privacy rights, email us at contact@beatbash.app.

11. Controls for Do-Not-Track features

Most web browsers include a Do-Not-Track ('DNT') setting you can activate to signal your preference not to have your browsing activities monitored. Because no uniform standard for recognizing DNT signals has been finalized, we do not currently respond to them. If a standard is adopted in the future, we will update this Privacy Notice accordingly.

12. Do United States residents have specific privacy rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to, correction of, or deletion of your personal information, and to withdraw your consent to our processing of it.

Categories of personal information collected in the past 12 months:

  • Identifiers — name, email address, IP address, account name. Collected.
  • California Customer Records — name, contact information. Collected.
  • Protected classification characteristics — age range. Collected.
  • Geolocation data — approximate device location. Collected.
  • Commercial information, biometric information, internet activity, audio/sensory data, professional/employment data, education information, and inferences — Not collected.

Your rights include the right to know, access, correct, delete, and obtain a copy of your personal data, as well as the right to non-discrimination for exercising these rights. To exercise your rights, visit beatbash.app/contact or email contact@beatbash.app.

If we decline your request, you may appeal by emailing us at contact@beatbash.app. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law: California residents may request, once per year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes. Submit your request using the contact details in Section 14.

13. Do we make updates to this notice?

We may update this Privacy Notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this page. If we make material changes, we may notify you by posting a prominent notice or sending you a direct notification.

14. How can you contact us?

If you have questions or comments about this notice, you may contact us at:

BeatBash Inc.
203-2150 Winston Park Dr #1614
Oakville, ON L6H 5V1
contact@beatbash.app

15. How can you review, update, or delete your data?

Based on the applicable laws of your country or state of residence, you may have the right to request access to, correction of, or deletion of the personal information we collect from you. To make a request, please visit beatbash.app/contact.